Enterprise-Grade Security

Trust Center

Your data security and privacy are our top priorities. Learn about our comprehensive security measures, compliance certifications, and commitment to protecting Canadian businesses.

99.9%
Uptime SLA
256-bit
SSL Encryption
24/7
Security Monitoring
100%
Canadian Data

Compliance & Certifications

We maintain the highest standards of security and compliance to protect your business data and ensure regulatory adherence across Canada.

SOC 2 Type II

IN PROGRESS

Currently undergoing SOC 2 Type II audit with expected completion Q2 2025. This certification validates our security, availability, and confidentiality controls.

🎯 Audit Status:

Phase 2 of 3 - Control Testing in Progress

Expected completion: June 2025

PIPEDA Compliant

COMPLIANT

Fully compliant with Canada's Personal Information Protection and Electronic Documents Act. Our privacy practices meet all federal requirements for handling personal information.

✅ Current Status:

All PIPEDA requirements implemented

Last review: January 2025

Provincial Privacy Laws

COMPLIANT

Compliant with provincial privacy legislation across all Canadian provinces and territories, including Quebec's Bill 64 and British Columbia's PIPA.

🍁 Coverage:

All 10 provinces and 3 territories

Includes Quebec Bill 64 compliance

ISO 27001

PLANNED 2025

International standard for information security management systems. Certification planned for Q4 2025 to demonstrate global security best practices.

📅 Timeline:

Gap analysis: Q2 2025

Certification target: Q4 2025

Data Security & Protection

Your sensitive business and financial data is protected with enterprise-grade security measures and Canadian data residency requirements.

End-to-End Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Encryption keys are managed through AWS KMS with automatic rotation.

• TLS 1.3 for data in transit
• AES-256 for data at rest
• AWS KMS key management

Access Control

Role-based access control (RBAC) with multi-factor authentication (MFA) required for all administrative access.

• Multi-factor authentication
• Role-based permissions
• Principle of least privilege

24/7 Monitoring

Continuous security monitoring with real-time threat detection, automated incident response, and comprehensive audit logging.

• Real-time threat detection
• Automated incident response
• Comprehensive audit trails

🍁 Canadian Data Residency

Infrastructure

  • 🏢 Railway Platform: Primary application hosting
  • 🏢 PostgreSQL: Managed database service
  • 🏢 CDN: Global edge locations including Canada

Data Processing

  • ✅ Hosted on Railway's secure cloud infrastructure
  • ✅ Canadian users served via regional edge locations
  • ✅ PIPEDA compliant data handling practices

Service Level Agreement

We guarantee enterprise-grade availability and performance with comprehensive SLA commitments.

99.9% Uptime Guarantee

Monthly uptime target: 99.9%
Maximum monthly downtime: 43.8 minutes
Planned maintenance window: Sundays 2-4 AM EST

📊 Current Performance:

99.97% uptime (Last 12 months)

Response Time SLA

Platform response time: < 200ms
API response time: < 100ms
Database query time: < 50ms

⚡ Current Performance:

Average 150ms response time

Security Contact & Reporting

Have security questions or need to report a vulnerability? Our security team is available 24/7.

🔐 Security Team

security@canadaaccountants.app

(647) 956-7290

24/7 emergency response

🛡️ Privacy Officer

privacy@canadaaccountants.app

Arthur Kostaras, CPA, CMA, CF

PIPEDA compliance inquiries